Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

TechMind Academy ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://thetrueworldofshipping.com/, use our educational services, or interact with us. Please read this Privacy Policy carefully.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for courses or educational programs
• Fill out contact forms or inquiry forms
• Subscribe to our newsletter or blog updates
• Communicate with us via email, phone, or other means
• Participate in surveys, promotions, or events
• Submit questions or feedback

The personal information we collect may include:

• Full name (first and last name)
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors)
• Educational background and interests
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and general location information
• Browser type and version
• Operating system
• Device type and identifiers
• Referring/exit pages and URLs
• Pages viewed and time spent on pages
• Date and time stamps
• Clickstream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze trends, and gather information about how you use our website. Types of cookies we use include:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To deliver educational courses, training programs, and related services
• Communication: To respond to inquiries, send course information, updates, and administrative messages
• Personalization: To customize your learning experience and recommend relevant courses
• Marketing: To send promotional materials, newsletters, and information about new courses (you can opt-out at any time)
• Payment Processing: To process enrollment fees and transactions securely
• Analytics: To analyze website usage, improve our services, and develop new offerings
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To maintain the security and integrity of our website and services
• Customer Support: To provide technical support and address your questions

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors
• Email marketing platforms
• Learning management systems
• Cloud storage providers
• Analytics services (e.g., Google Analytics)
• Customer relationship management (CRM) systems
• Web hosting services

These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders, subpoenas, or legal processes
• Requests from government authorities or law enforcement
• Protection of our rights, property, or safety, or that of others
• Prevention of fraud, abuse, or illegal activities

3.3 Business Transfers

If TechMind Academy is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

3.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS protocols)
• Secure server infrastructure
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:

• The nature of the information
• Legal and regulatory requirements
• Operational needs
• Your account status

When we no longer need your information, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate or incomplete information.

6.2 Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

6.3 Opt-Out of Marketing

You can opt-out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly using the information below
• Adjusting your account preferences

6.4 Cookie Management

You can manage cookie preferences through your browser settings or our cookie consent banner.

6.5 Do Not Track

Some browsers have "Do Not Track" features. Currently, we do not respond to Do Not Track signals.

6.6 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

• The right to know what personal information we collect and how it is used
• The right to delete personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

6.7 European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation, including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent
• The right to lodge a complaint with a supervisory authority

7. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws than your country. By using our services, you consent to the transfer of your information to countries outside of your country of residence.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including:

• Standard contractual clauses approved by regulatory authorities
• Ensuring third parties are certified under appropriate frameworks
• Implementing appropriate technical and organizational measures

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you of material changes via email or a prominent notice on our website
• Obtain your consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

12. Consent

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should not use our website or services.

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